Returns Policy

At SELRIONEX, we strive to ensure that our customers are completely satisfied with their purchases. Our returns policy has been carefully designed to offer flexibility and support to our valued clients. Please take a moment to review the policy detailed below to understand our practices thoroughly.

Eligibility for Returns

Items are eligible for return within 30 days from the date of receipt. To be eligible, the product must be unused, in the same condition that you received it, and in the original packaging. A receipt or proof of purchase is required for all returns.

Non-Returnable Items

Certain categories of goods are exempt from returns. These include perishable items, personalized products, and intimate goods. Additionally, sale items are final sale and cannot be returned.

Return Process

1. Start the return process by contacting our Customer Service at [email protected] or call us at (123) 456-7890.
2. Pack the item securely and include the original receipt.
3. Send the package to the following return address:
   SELRIONEX Returns
   123 Business Park Avenue
   Suite 400
   New York, NY 10001

Refunds

Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund. Approved returns will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact our Customer Service team to facilitate the process.

Need Further Assistance?

If you have any questions or concerns about our Returns Policy, please do not hesitate to reach out to our support team at [email protected]. We are here to support you and ensure a seamless shopping experience.